Welcome to Jaanki Tour and Travels! By booking or using our services, you agree to the following terms and conditions. These terms outline the rules, responsibilities, and rights of both parties during your interaction with our travel services. Please read them carefully before making any reservations.
1. Booking and Reservations
All bookings with Jaanki Tour and Travels must be made through our official website, customer service team, or authorized agents. A confirmed booking requires a deposit or full payment depending on the type of service. We reserve the right to cancel any booking if full payment is not received by the specified due date.
2. Payment Terms
Payments for services are due in full before departure unless otherwise specified. We accept payments through secure online platforms, bank transfers, or other payment methods agreed upon at the time of booking. Prices are subject to change, and any applicable taxes, surcharges, or additional fees will be added to your invoice.
3. Cancellations and Refunds
In the event of a cancellation, the following terms apply:-
- Tour Packages: Cancellations made 30 days before departure will receive a full refund, minus any non-refundable expenses. Cancellations made within 30 days are subject to a cancellation fee.
- Hotel and Transportation Bookings: Refund policies for accommodation and transport services depend on the supplier’s terms. We will assist in securing the best refund options.
- No-Show Policy: Failure to show up for a scheduled service without prior notice may result in a complete forfeiture of the booking amount.
4. Changes to Bookings
If you wish to make changes to your booking, including modifying travel dates or details, please notify us at least 15 days in advance. While we will make every effort to accommodate your requests, certain changes may incur additional fees, and availability is subject to change.
5. Travel Insurance
We strongly recommend purchasing travel insurance to cover unforeseen events such as trip cancellations, delays, medical emergencies, or lost baggage. Jaanki Tour and Travels is not responsible for any loss, damage, or inconvenience that may occur during your trip.
6. Customer Responsibilities
Travelers are responsible for ensuring that they meet all travel requirements, including possessing valid travel documents (passports, visas, etc.). It is essential to check the entry requirements of your destination country well in advance. Jaanki Tour and Travels is not responsible for any issues related to documentation, visas, or travel restrictions.
7. Force Majeure
Jaanki Tour and Travels will not be held liable for any failure to provide services due to circumstances beyond our control, such as natural disasters, strikes, terrorism, government regulations, or other unforeseen events. In such cases, we will make reasonable efforts to offer alternative solutions or reschedule services.
8. Liability
Jaanki Tour and Travels strives to ensure the safety, comfort, and satisfaction of our customers. However, we are not liable for any injuries, losses, or damages that may occur during your travels, except in cases of gross negligence on our part. We also disclaim responsibility for any third-party services (e.g., airlines, hotels) provided during your trip.
9. Privacy and Data Protection
Your personal data is collected to provide you with the best travel experience. We adhere to strict privacy standards and will not share your information with third parties without your consent, except where required by law or as outlined in our Privacy Policy.
10. Amendments to Terms and Conditions
Jaanki Tour and Travels reserves the right to update or amend these terms and conditions at any time. Any changes will be communicated to customers via email or through updates on our website. It is your responsibility to review these terms periodically.
11. Governing Law and Dispute Resolution
These terms and conditions are governed by the laws of the country in which Jaanki Tour and Travels operates. Any disputes arising from the use of our services will be resolved through arbitration or other legal means as appropriate.
Conclusion
By using the services of Jaanki Tour and Travels, you acknowledge that you have read, understood, and agree to comply with these terms and conditions. We are committed to providing a seamless and enjoyable travel experience, and we look forward to serving you. Should you have any questions or require clarification, feel free to contact our customer support team.
Thank you for choosing Jaanki Tour and Travels!